THE AI BUILT FOR ECOMMERCE EMAIL + SMS
Know what to send, what to fix, and what to do next.
Dimond AI gives ecommerce retention marketers direct, actionable guidance built from the principles behind $200M+ in attributed email and SMS revenue.
Ask about a campaign, flow, offer, metric, or strategy. Get the next move, why it matters, and what to measure. Then keep going until the work is ready to use.
$1 today for 7 days. Then $47/month. Cancel anytime.
Four retention experts. Unlimited questions. Web app + Telegram.
Inside Dimond AI
$200M+ in attributed email + SMS revenue · 200+ ecommerce brands · 10+ years of retention experience
Chase Dimond's work has been featured in:
A REAL ANSWER FROM FLOW MAPPER
See what retention-specific guidance looks like.
The store data in this example is illustrative. The answer below came directly from Flow Mapper.
Example question
We sell $60 skincare products with a 45-day repurchase cycle. Our four-email welcome flow generates 4.8% of total email revenue. Email one offers 15% off and has a 4.2% click rate. Email two tells the founder story and drops to 1.3%. Email three features bestsellers at 0.9%. Email four adds urgency at 0.7%. Opens remain between 48% and 52%, and click-to-purchase rate is 3.8%. What should we change first? Give me the first three changes in order, explain why, and tell me the metric to watch for each.
Flow Mapper
- Replace email two's founder story with a single-product send using the 15% offer as the main CTA. The drop from 4.2% to 1.3% shows the story is losing people the first email already captured. Watch email two click rate against the 1.3% baseline.
- Make email three carry one proof point or handle one named objection. With a 45-day repurchase cycle, this flow has to convert a first order, so a second bestseller list repeats the pitch without reducing risk. Watch email three click-to-purchase rate.
- Make email four a plain final reminder of the 15% offer. No real deadline was supplied, so urgency framing weakens the last touch. Watch revenue per recipient on email four.
Three priorities. The reason behind each. The metric to watch.
ChatGPT and Claude can answer almost anything. Dimond AI is built to answer this.
General AI is useful for broad work. Dimond AI starts with ecommerce retention context: campaigns, flows, offers, brand voice, lifecycle strategy, and the metrics behind them.
I built it from more than 10 years of agency learnings, courses, newsletters, social posts, frameworks, and real-world playbooks. That body of work was shaped across 200+ brands and more than $200M in attributed email and SMS revenue.
You provide the store context. You do not have to teach it ecommerce retention from scratch.
- What to do first
- Why it matters
- What to create
- What to measure
ONE SUBSCRIPTION. FOUR RETENTION EXPERTS.
Choose the expert built for the question.
Each expert handles a different part of ecommerce retention. If you are unsure where to begin, start with Virtual Chase.
Virtual Chase
Retention strategy
Use it to pressure-test your strategy, review campaign calendars, make sense of performance, and decide what deserves attention first.
“What is the highest-leverage retention change we can make this month?”
Flow Mapper
Email + SMS flows
Use it to build, audit, and troubleshoot flows with clearer triggers, timing, logic, segmentation, and messages.
“Map the post-purchase flow for a product with a 45-day replenishment cycle.”
Email Writer
Email campaigns
Use it to turn a brief, offer, or idea into subject lines, structure, body copy, CTAs, and creative direction that fit your brand.
“Write a launch email that creates urgency without offering a discount.”
SMS Expert
SMS strategy + copy
Use it to plan sends, sharpen offers, and write or review concise messages designed for the channel.
“Write three SMS angles for customers who viewed a product but did not buy.”
Built for ecommerce founders, in-house retention and lifecycle marketers, and agencies responsible for email and SMS revenue.
Ask like you would ask me.
Choose your expert
Open Dimond AI in the web app or Telegram. Pick strategy, flows, email, or SMS.
Share the real context
Explain what you sell, what is happening, the relevant metrics, and any constraints. No prompt formula or technical setup required.
Keep the conversation going
Ask follow-up questions, have it build the plan or asset, and return with results when you are ready for the next move.
TRY EVERY EXPERT FOR $1
One useful recommendation can cover the monthly price.
Get seven days of unlimited questions across all four experts. Use Dimond AI to solve a live retention problem before deciding whether to keep it.
- Virtual Chase
- Flow Mapper
- Email Writer
- SMS Expert
- Unlimited questions
- Web app + Telegram access
- Cancel anytime
You will be charged $1 today. Your subscription renews at $47/month after 7 days unless you cancel.
FAQ
Frequently asked questions
Why would I use this instead of ChatGPT or Claude?
ChatGPT and Claude are useful general-purpose assistants. Dimond AI is built from Chase Dimond's specialized ecommerce retention knowledge, including his agency learnings, courses, newsletters, frameworks, and playbooks. You start with email, SMS, flow, and retention context instead of teaching a general AI that context from scratch.
Is it only an AI writer?
No. Writing is one part of it. The four experts help with retention strategy, performance questions, flow mapping, email campaigns, and SMS. You can use them to decide what to do, understand why, and create the work.
Do I need to know how to write prompts?
No. Ask a question as if you were messaging a retention strategist. Include your goal, metrics, offer, audience, and constraints when you have them. Then keep asking follow-up questions until the next move is clear.
Will it know my store and brand voice?
It starts with specialized ecommerce retention knowledge, but it only knows your store from what you share. Give it your products, customers, metrics, offers, calendar, brand guidelines, and approved examples. It can retain that context and use it in future conversations.
Where do I use Dimond AI?
Use it through the web app or Telegram. Your subscription includes both.
Can I use the output with Klaviyo or another platform?
Yes. Use the strategy, flow maps, email copy, and SMS copy inside your existing email or SMS platform. Dimond AI does not replace your sending platform.
Are questions unlimited?
Yes. Ask unlimited questions across all four experts while your subscription is active.
Who is it for?
Dimond AI is built for ecommerce founders, retention and lifecycle marketers, email and SMS specialists, and agencies responsible for repeat-purchase revenue. It is not designed as a general-purpose AI assistant.
What happens after the first 7 days?
You are charged $1 when you start. After 7 days, your subscription renews at $47/month unless you cancel. You can cancel anytime.
Bring Dimond AI the question costing you time or revenue.
Get a specific next move from the AI built for ecommerce email and SMS.
Try Dimond AI for $1$1 today for 7 days. Then $47/month. Cancel anytime.
